Think beyond installation day.

Discuss support, maintenance and future changes alongside the system itself.

Set expectations early.

A useful handover includes knowing who to contact, what support covers and what happens when requirements change. Luvanco offers managed services; the exact scope and terms should be discussed for your installation.

Match support to the site.

A business network, a home system and multiple premises can have very different needs. Explain the equipment involved, its importance to operations, existing arrangements and any known issues. Response times, monitoring and availability are agreed service terms, not assumed promises.

Plan for change.

New users, additional cameras, layout changes and expanded coverage can all affect infrastructure. Include any likely expansion or maintenance priorities when you request a quote.

What to discuss with us

Ongoing support requirements
Maintenance scope and responsibilities
Changes and expansion
Agreed service expectations

Your questions

Is round-the-clock support included?

No such commitment is made on this website. Hours, response expectations and the scope of support must be agreed for the service.

Can I discuss an existing system?

Yes. Include its type, location, known issues and the support you need. Compatibility and scope can then be assessed.

Can support be included with a new installation?

Select Managed services along with the relevant installation services in your enquiry so ongoing requirements can be discussed together.